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Account Deletion

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Account Deletion Process

Upon your request for account deletion, our team will initiate the following steps:

We will be in contact with you to confirm the deletion of your account. Following this your account will be disabled, preventing any further use or access.

Personal data associated with your account will be scheduled for deletion within 30 days following your account being disabled.

After this timeframe, your data will not be accessible or visible to other users. You will not be able to stop this process once it has started.

While we are committed to respecting your privacy and deleting your data as requested, there are certain categories of data that we are required to retain for legal, regulatory, or operational reasons. The following data may be retained after account deletion:

Transactional records: We may retain records of financial transactions for auditing and compliance purposes.

Legal obligations: Data necessary to fulfil our legal obligations, such as tax records and dispute resolution information, will be retained as required by applicable laws and regulations.

Anonymized data: Aggregated and anonymized data that cannot be linked back to your individual account may be retained for analytical and reporting purposes.

Data Retention

Retention Period:

The retention period for the data mentioned above will vary depending on legal and regulatory requirements. Rest assured that we will only retain data for as long as necessary to meet these obligations, and it will not be used for any other purposes.

If you have any questions or concerns about this account deletion process or data retention, please do not hesitate to contact our support team at We are here to assist you and address any inquiries you may have.

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